phttt Casino Privacy Policy

1.1 phttt Casino ("phttt") is the data controller responsible for the personal information collected through the phttt.live platform. As data controller, phttt determines the purposes and means by which your personal data is processed.

1.2 phttt operates within the regulatory framework applicable to online gaming in the Philippines. We are committed to upholding the data protection rights of all players in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173, "DPA") and its Implementing Rules and Regulations ("IRR").

1.3 phttt has designated a Data Protection Officer ("DPO") who is responsible for overseeing compliance with this Policy and applicable data protection laws. You may contact the DPO through the contact details provided in Section 15 of this Policy.

2.1 phttt collects the following categories of personal data from players and platform visitors:

2.2 phttt does not intentionally collect sensitive personal information beyond what is strictly necessary for identity verification and regulatory compliance. Where sensitive information is collected — such as government ID numbers — it is handled with heightened security measures and access controls.

3.1 Directly from you — when you register an account on phttt, complete identity verification, make deposits or withdrawals, contact our support team, respond to surveys, or participate in promotions.

3.2 Automatically — when you access and use the phttt platform, we automatically collect technical data including your IP address, device identifiers, browser information, and session activity through cookies and similar tracking technologies. See Section 7 for full details on our use of cookies.

3.3 From third parties — we may receive data about you from identity verification service providers, payment processors (such as GCash and PayMaya), fraud prevention agencies, and credit reference agencies where necessary to fulfill our legal and regulatory obligations.

3.4 From public sources — in limited circumstances, we may collect information from publicly available sources such as government databases or sanctions lists as part of our anti-money laundering and know-your-customer obligations.

4.1 phttt uses your personal data for the following purposes:

• Account creation and management: To register your account, verify your identity, and manage your ongoing relationship with phttt;
• Service delivery: To provide access to games, process deposits and withdrawals, and deliver the full range of phttt platform features;
• Legal and regulatory compliance: To fulfill our obligations under the Philippine Data Privacy Act, Anti-Money Laundering Act, PAGCOR regulations, and other applicable laws;
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, and other security threats;
• Responsible gaming: To monitor gaming behavior, enforce player-set limits, identify potential problem gambling indicators, and administer self-exclusion requests;
• Customer support: To respond to your inquiries, resolve disputes, and improve our support services;
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates — but only where you have given your explicit consent to receive such communications;
• Platform improvement: To analyze usage patterns, conduct research, and improve the performance, security, and user experience of the phttt platform;
• Legal proceedings: To establish, exercise, or defend legal claims where necessary.

4.2 phttt will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.

5.1 phttt processes your personal data on the following legal bases under the Philippine Data Privacy Act and applicable regulations:

• Contractual necessity: Processing required to perform our contract with you — including account management, game delivery, and payment processing;
• Legal obligation: Processing required to comply with applicable laws, including AML obligations, PAGCOR regulatory requirements, and tax record-keeping;
• Legitimate interests: Processing necessary for phttt's legitimate business interests, including fraud prevention, platform security, and service improvement, where such interests are not overridden by your data protection rights;
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent — primarily for marketing communications and non-essential cookies. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6.1 phttt does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We share your data only in the following circumstances and only to the extent necessary:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers require certain data to process your transactions securely;
• Identity verification providers: Third-party KYC and age verification services that assist us in confirming your identity and age in compliance with regulatory requirements;
• Fraud prevention agencies: Specialist agencies that help us detect and prevent fraudulent activity on the platform;
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine authorities where disclosure is required by law or regulatory directive;
• Law enforcement: Philippine law enforcement agencies where disclosure is required by court order, legal process, or to protect the rights and safety of phttt, its players, or the public;
• Technology service providers: Cloud hosting, data analytics, customer support, and cybersecurity providers who process data on our behalf under strict data processing agreements;
• Business transfers: In the event of a merger, acquisition, or sale of all or part of phttt's business, your data may be transferred to the acquiring entity, subject to equivalent privacy protections.

6.2 All third parties with whom phttt shares personal data are required to maintain appropriate technical and organizational security measures and to process your data only for the specified purposes and in accordance with our instructions.

7.1 phttt uses cookies and similar tracking technologies (including web beacons and local storage) to operate and improve the platform, personalize your experience, and analyze usage patterns. Cookies are small text files stored on your device when you visit the phttt platform.

7.2 phttt uses the following categories of cookies:

• Strictly necessary cookies: Essential for the platform to function. These cannot be disabled as they are required for security, session management, and core functionality;
• Performance cookies: Collect anonymized data about how players use the platform to help us improve performance and user experience;
• Functional cookies: Remember your preferences such as language settings and responsible gaming limits to provide a more personalized experience;
• Analytics cookies: Help us understand player behavior in aggregate to improve our games and services. Data collected is anonymized where possible.

7.3 You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the phttt platform. Strictly necessary cookies cannot be disabled through browser settings as they are essential to platform operation.

7.4 phttt does not use cookies to serve third-party advertising or to track your activity across unrelated websites.

8.1 phttt implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the phttt platform;
• AES-256 encryption for sensitive data stored at rest;
• Multi-factor authentication options for player accounts;
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis;
• Regular security audits, vulnerability assessments, and penetration testing;
• Intrusion detection and prevention systems monitoring for suspicious activity;
• Secure data centers with physical access controls and environmental safeguards.

8.2 Despite these measures, no method of electronic transmission or storage is completely secure. phttt cannot guarantee absolute security of your data. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, phttt will notify the National Privacy Commission and affected players in accordance with the requirements of the Philippine Data Privacy Act.

8.3 You play an important role in keeping your account secure. You are responsible for maintaining the confidentiality of your phttt login credentials and for ensuring that your device and network connection are secure when accessing the platform.

9.1 phttt retains your personal data for as long as your account is active and for such additional periods as are required by applicable law or legitimate business necessity. The following retention periods apply as a general guide:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with Philippine AML record-keeping requirements;
• Transaction and financial data: Retained for a minimum of five (5) years following the date of the transaction, in compliance with AMLA and tax obligations;
• Gaming history: Retained for a minimum of three (3) years for dispute resolution and regulatory audit purposes;
• Support communications: Retained for two (2) years following resolution of the relevant inquiry or complaint;
• Marketing consent records: Retained for the duration of your consent and for one (1) year following withdrawal of consent as evidence of compliance.

9.2 Where retention beyond these periods is required by a specific legal obligation, court order, or ongoing regulatory investigation, phttt will retain the relevant data until that obligation is fulfilled.

9.3 Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymized so that it can no longer be associated with any individual.

10.1 Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by phttt:

• Right to be informed: The right to be told what personal data we collect, why we collect it, and how we use it — as set out in this Policy;
• Right of access: The right to request a copy of the personal data phttt holds about you;
• Right to rectification: The right to request correction of inaccurate or incomplete personal data;
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations;
• Right to object: The right to object to processing of your personal data for direct marketing purposes or where processing is based on legitimate interests;
• Right to data portability: The right to receive your personal data in a structured, commonly used, and machine-readable format;
• Right to withdraw consent: The right to withdraw consent for consent-based processing at any time, without affecting the lawfulness of prior processing;
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data protection rights have been violated.

10.2 To exercise any of these rights, please contact phttt's Data Protection Officer using the contact details in Section 15. We will respond to all valid requests within thirty (30) days. In complex cases, this period may be extended by a further thirty (30) days, and we will notify you of any such extension.

11.1 The phttt Casino platform is strictly intended for persons aged twenty-one (21) years and above. phttt does not knowingly collect personal data from individuals under the age of 21.

11.2 If phttt becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. Any funds deposited by an underage player will be returned via the original payment method.

11.3 If you are a parent or guardian and believe that your child has registered an account on phttt, please contact our support team immediately using the contact details in Section 15. We will investigate and take appropriate action without delay.

12.1 phttt's primary operations and data storage are based in the Philippines. In certain circumstances, your personal data may be transferred to and processed in countries outside the Philippines — for example, where we use cloud service providers or technology partners with infrastructure in other jurisdictions.

12.2 Where such transfers occur, phttt ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to that required under the Philippine Data Privacy Act. These safeguards may include contractual data processing agreements incorporating standard data protection clauses, or transfers to jurisdictions recognized as providing adequate data protection.

12.3 By using the phttt platform and accepting this Privacy Policy, you consent to the transfer of your personal data to other countries where necessary for the purposes described in this Policy, subject to the safeguards described above.

13.1 The phttt platform may contain links to third-party websites or services. This Privacy Policy applies solely to the phttt platform and does not cover the privacy practices of any third-party websites or services that you may access via links on our platform.

13.2 phttt is not responsible for the privacy practices, content, or security of any third-party websites. We encourage you to review the privacy policies of any third-party sites you visit before providing any personal information.

14.1 phttt reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The effective date at the top of this Policy indicates when the current version came into force.

14.2 Where changes to this Policy are material — meaning they significantly affect your rights or how we use your data — phttt will notify registered players via the email address on file or through a prominent notice on the platform at least fourteen (14) days before the changes take effect.

14.3 Non-material changes, such as typographical corrections or clarifications that do not alter the substance of the Policy, may be made without advance notice. The most current version of this Privacy Policy is always available at phttt.live/privacy-policy.

14.4 Your continued use of the phttt platform following the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree to the updated Policy, you must cease using the platform and may close your account in accordance with our Terms & Conditions.

15.1 If you have any questions, concerns, or requests relating to this Privacy Policy or the way phttt handles your personal data, please contact our Data Protection Officer through the following channels:

• Email: [email protected]
• Live Chat: Available 24/7 via the chat widget on the phttt platform
• Support Ticket: Accessible from your account dashboard under "Help & Support"

15.2 phttt will acknowledge all privacy-related inquiries within twenty-four (24) hours and will provide a substantive response within thirty (30) days of receipt.

15.3 If you are not satisfied with phttt's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC). The NPC is the supervisory authority responsible for enforcing the Philippine Data Privacy Act.